FREE SHIPPING OVER Є70 - T&C'S APPLY

Shipping & Returns

SHIPPING & RETURNS

European Shipping

Orders are shipped by a Tracked service.

Most European orders are delivered within 1-5 working days from dispatch.

  • FREE shipping for all order over €70 (1-5 working day service) - Mainland Europe ONLY.
  • Certain destinations - particularly remote islands and highlands - may require an additional delivery surcharge. We will contact you once we've received your order should delivery to your address require any additional payment.

If you are located in the United Kingdom, Jersey, Guernsey or the Isle of Man, please navigate to our EU site for local currency and shipping: https://slowtide.co.uk

Please note you will be responsible for any additional local taxes, duties, tariffs or other similar charges or impositions (including VAT) associated with your purchase (if any). By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges. 

 

Country

Standard Delivery (1 -5 days)

Courier

Netherlands

€4,99

GLS

Germany / Belgium

€5,99

GLS

Denmark / Luxembourg / Austria / Czech Rep / Poland

€6,99

GLS

France / Slovakia

€7,99

GLS

Italy / Hungary / Latvia / Lithuania / Slovenia

€8,99

GLS

Portugal / Bulgaria / Croatia / Estonia

€9,99

GLS

Switzerland / Sweden / Rep of Ireland / Spain / Romania

€10,99

DPD / GLS

Finland

€11,99

GLS

Monaco

€13,99

TNT

Greece / Andorra / San Marino / Malta

€15,99

GLS / TNT

Liechtenstein / Bosnia / Serbia / Iceland / Cyprus

€19,99

DPD / TNT

Norway

€24,99

DPD

  

RETURNS & EXCHANGES

    You can return your as-new Slowtide product (with packaging & tags intact) within 30 days for an exchange or refund. If you would like to return your order, please carefully package and post back to the below address, including a copy of your packing slip and if you would like a refund or exchange.

    Slowtide Returns
    AMS Cargo Center II
    Unit B2
    Changiweg 6
    1437 EP Rozenburg
    The Netherlands

     We recommend using a recorded postal service for your returns as we cannot be held responsible for any items that are damaged or go missing whilst in transit. Slowtide does not provide a delivery service for returns, but will provide free delivery for all exchange items shipped back to the customer.

    If your new Slowtide towel hasn’t lived up to your expectations and you believe the product to be faulty, please contact us in advance at slowtide@hectic.info .

    The Fine Print:

    • Please note that Slowtide can only offer exchanges for items of equal value or a combination of lesser value product and a partial refund.
    • Gifts can only be returned for a refund to the original purchaser.
    • Slowtide can only accept returns for items purchased through our UK website (www.slowtide.eu). All other returns should be referred to the retailer from whom your Slowtide product was purchased.
    • Slowtide cannot refund any delivery charges, unless an item is faulty or sent in error.
    • Exchanges can only be fulfilled once the original purchase has been returned to our warehouse.
    • Processing of returns can take up to 5 business days and refunds issued to your account can take up to 7 days to appear in your account.